1. Please make sure that the failed purchase happened on the current login account
2. Tap [Restore Purchase] to reissue

Failed purchase is usually because that your recharge account (Google/Huawei account) is not bound with a valid payment method. Please try another bank card or change another Google/Huawei account to purchase.

If the purchase issue persists after you try the above solutions, please contact the customer service in the Google Play Store or Huawei App Gallery.